Monday, October 23, 2017
How to Deal with Difficult People
Sometimes we have to deal with people who really are difficult. Dealing with difficult people presents a particular challenge for lawyers. An adversarial response intended to change the behavior of difficult people, or to "put them in their place," will usually be counterproductive. Effective ways to deal with difficult people without becoming reactive and adversarial are discussed in my recent blog post on the Lawyer & Statesman website, which can be accessed by clicking on this link.