Wednesday, July 1, 2020

Avoiding Behaviors That Irritate Clients

Satisfied clients are a critical source of repeat business and referrals for lawyers in private practice.  Sometimes lawyers inadvertently engage in behaviors that irritate clients.  Guidelines for avoiding those behaviors are discussed in my recent blog post in the National Jurist's SmartLawyer digital magazine, which can be accessed by clicking on this link.

Monday, May 18, 2020

Dealing With Uncertainty and Navigating Change

Lawyers are accustomed to analyzing situations and planning ahead.  The COVID-19 pandemic uprooted the most thoughtful plans and dramatically changed the way law is currently being practiced.  While the future is not known, it seems life will not return to the predictable "normal" of the past.  Ways that lawyers can deal well with this level of uncertainty are discussed in my recent  blog post in the National Jurist's SmartLawyer digital magazine, which can be accessed by clicking on this link.

Tuesday, April 28, 2020

Helping Clients Enhance Their Reputation

An organization's reputation is one of its most important assets.  Lawyers representing an organization will have opportunities to enhance the reputation of their client.  Ways to help enhance your client's reputation are discussed in my recent blog post in the National Jurist's SmartLawyer digital magazine, which can be accessed by clicking on this link.

Tuesday, March 24, 2020

Reining in Excessive Zeal

In zealously representing clients, some lawyers lose sight of their ethical obligations as independent professionals and their duties as officers of the court.  Examples from reported decisions that illustrate what can happen are presented in my recent blog post in the National Jurist's SmartLawyer digital magazine, which can be accessed by clicking on this link.  By exercising self-restraint and reining in excessive zeal, lawyers can preserve their reputation as ethical professionals.

Monday, February 17, 2020

How to Examine Untruthful Deponents

Most people who give a deposition do their best to tell the truth.  Yet some deponents stretch the truth to support their position, while others tell stories that are completely fabricated.  Practical tips for taking the deposition of a person who is not telling the truth are discussed in my recent blog post in the National Jurist's SmartLawyer digital magazine, which can be accessed by clicking on this link.

Wednesday, January 29, 2020

Helping Clients Solve Their Problems

Clients seek legal representation in the context of a personal problem or a business problem.  They want their lawyer to look for creative ways to solve the problem, and not merely focus on the legal issues that might be involved in their situation.  Practical tips for helping clients solve their problems are discussed in my recent blog post in the National Jurist's SmartLawyer digital magazine, which can be accessed by clicking on this link.